
Want to extend your customer reach using your existing system?
CustomREADY’s fully integrated, tailor-made solutions are designed to leverage your telecommunications investments with cutting edge interactivity offering customers the choice of when and how they want to interact whether it’s telephone and mobile, email, web, SMS, MMS or fax.
Our solutions will easily integrate with your call centre, PABX, email, web site, back office systems or whatever you can throw at us. Alternatively let us build a system from the ground up and manage it for you. And don’t worry, our in-house experts in telephony, networks, messaging, data and security make sure we get it right the first time.
Case Studies
Customer service levels are paramount for Dodo and Informatel helps deliver innovative customer service capabilities across a number of their expanding product offerrings.
"Dodo has relied on Informatel’s attention to detail and “can do” attitude to get the job done when needed no matter how big or small the challenge may be. We always feel supported by Informatel’s professional team that delivers on time and effectively to meet our growing needs in these competitive times."
Larry Kestelman - Managing Director
Dodo