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Case Studies


Our clients

  • " The Informatel Group are experts in finding and promoting cost-effective and innovative solutions for customer contact requirements. In the years of working with Informatel I found their staff direct and enterprising in the way they approach client activities as well as focused on excellent customer service. I have no hesitation in recommending the team at Informatel. "

    Senior Advisor - Suncorp Group   www.suncorpgroup.com.au
  • " Westpac's integration with Informatel¹s systems spans many years. We rely on them to deliver a range of communications services including mass volume SMS as well as crucial, time-critical service to our customers in our two-step authentication process for online and mobile payments. Informatel has always offered an absolutely dependable service which meets our stringent banking industry requirements. "

    Gary Collins, Head Mobile Banking & InStore banking - Westpac Pacific   www.westpac.com.au
  • " The Nine Network has used a number of Informatel¹s services over the years in a range of major campaigns. Most notably they handled large volumes of viewer calls to various programs, voting lines and surveys. Always innovative and able to rise to new challenges, I¹d recommend them for any telecommunications requirement large or small. "

    Paul Waldren, Managing Director - Nine Network Australia   www.9jump-in.com.au
  • " I have worked with The Informatel Group¹s Management for several years. They have demonstrated innovation across the multiple touch-points of sms, voice, web and apps. I know of no other company in Australia offering this diverse range of services which they also do so well. "

    Tuncer Oluklu, Founder - InfoCentric   www.infocentric.com.au
  • " Telstra considers Informatel a key business partner for a complex range of systems including data, voice and messaging. The company’s reliability is well established with delivery of mission critical services such as the 1194 time service, Sensis and others. Informatel’s professionalism makes working together easier no matter how big the challenge. "

    Martin Ince, Portfolio Mgr Premium Rate Partners - Telstra   www.telstra.com.au
  • " Dodo has relied on Informatel’s attention to detail and ‘can do’ attitude to get the job done no matter what. We always feel supported by Informatel’s team, one that always delivers effectively and on time for us in these competitive times. "

    Larry Kestelman, Managing Director - Dodo   www.dodo.com
  • " We had to manage a recall of 1600 natural health products and vitamins in one of the world’s largest-ever recalls of its kind. I was impressed with the proactive approach of Informatel and its ability to respond to the substantial communications demands of this crisis with professionalism and flexibility. I have no hesitation recommending them. "

    Richard Lazar, Managing Director - Professional Public Relations   www.ppr.com.au

Our Clients